We make IT circular

Frequently asked questions

• How can enterprises manage IT more sustainably across the entire lifecycle?

  Enterprises can make IT significantly more sustainable by moving away from the traditional “buy, use, dispose” approach and adopting a circular lifecycle strategy instead. That means thinking about efficiency at every stage of the IT journey, from procurement and deployment to refurbishment, reuse, and eventual retirement.

  A modern lifecycle approach helps organisations extend the lifespan of devices, reduce e-waste, lower Scope 3 emissions, and maximise the value of existing hardware and infrastructure. Instead of replacing equipment prematurely, businesses can refurbish and redeploy while maintaining security and performance standards.

  Workplace tech and network equipment that is ready for replacement can be included in a buy-back program, allowing businesses to recover residual value to reinvest directly in refurbished or new IT roll-outs, or donate the value for social and financial benefits.

  This supports ESG and CSRD goals while also helping organisations reduce operational costs. The most forward-thinking organisations now treat IT as a continuously recoverable resource rather than a disposable asset.

• What is the safest way to manage, reuse and retire enterprise IT assets?

  The safest approach combines secure lifecycle management with certified data destruction, transparent asset tracking, and responsible refurbishment or recycling processes.

  Every stage of the IT lifecycle should protect both company data and compliance requirements. That includes secure collection, documented chain of custody, certified data erasure, and GDPR-compliant handling of all data-bearing devices.

  Before recycling equipment, organisations and processing partners should assess whether devices can be refurbished or reused. This helps maximise social, environmental and financial. Or whether devices do in fact need to be securely shredded on-site or off-site.

  A secure circular IT process ensures that assets are managed responsibly from deployment to retirement, while providing the clear, transparent reporting enterprises require for mandatory compliance, internal policy and ESG reports.

• Should enterprises buy new, refurbished, or reused IT equipment?

  For many organisations, the most effective approach is a balanced mix of new and refurbished IT, based on business preference, sustainability goals, and budget considerations.

  Refurbished enterprise hardware offers a reliable, fully tested, and cost-effective alternative to new equipment for businesses looking to reduce costs and environmental impact without compromising performance. At Circular IT group, refurbished laptops, desktops, and networking equipment deliver the same performance and reliability as new devices, while significantly reducing the carbon emissions associated with manufacturing.

  New hardware still plays an important role, particularly for organisations using Device as a Service models. Increasingly, businesses are adopting circular procurement strategies that combine new hardware with lifecycle extension practices to maximise both sustainability and long-term IT value.

• What certifications does Circular IT group hold?

  Circular IT group contains seven legal entities operating together as one unified group, committed to excellence, security, sustainability, and quality across the entire IT lifecycle. View our full certifications overview, including certifications specific to each entity.

  Our collective certifications include:

  • ISO 9001 – Quality management
  • ISO 14001 – Environmental management
  • ISO 27001 – Information security management
  • ISO 45001 – Occupational health and safety
  • NEN 7510 – Information security in healthcare
  • WEEELABEX – E-waste treatment and recycling compliance
  • B Corp Certification
  • EcoVadis Platinum Top 1%
  • PSO Level 2
  • ADISA ITAD Essentials Certification Gold
  • AATF SEPA Accreditation
  • Waste Carrier SEPA Registration
  • ICO Certificate
  • CAS-S Certification
  • Cyber Essentials Certification
• How can IT lifecycle management support ESG & CSRD goals?

  IT lifecycle management has become a key part of enterprise ESG strategy, helping organisations reduce carbon emissions, electronic waste, and resource consumption across the entire IT lifecycle.

  By extending device lifecycles through refurbishment, reuse, and redeployment, businesses can lower embodied carbon and reduce the need for newly manufactured hardware. Purchasing refurbished IT equipment and adopting Device as a Service solutions both contribute to more sustainable and flexible IT operations.

  Circular IT strategies also help keep devices in use for longer. Through ITAD solutions such as buy-back and asset recovery programmes, retired equipment can be refurbished, reused, or responsibly recycled instead of becoming waste.

  Donation programmes further support positive social impact by providing technology to schools, charities, and digitally limited communities.

  As ESG and CSRD requirements continue to evolve, organisations increasingly need measurable reporting around carbon avoidance, reuse rates, asset recovery, recycling, and social value contributions, making IT lifecycle management an important driver of both sustainability and business performance.

• Which organisations does Circular IT group work with?

  Circular IT group works with organisations of all sizes, from SMEs to large enterprises and international conglomerates across both the public and private sectors.

  Our ITAD services support everything from smaller collections of 10+ devices to complex multi-country disposal and refresh projects for international organisations.

  For IT procurement, we provide flexible solutions for businesses of every size, from single requirements to large-scale enterprise roll-outs, and long-term procurement strategies.

  For Device as a Service, we primarily support organisations in the Netherlands with environments ranging from 250 to 7,500+ seats.

  Across every service, our focus is the same: helping organisations manage IT more securely, sustainably, and cost-effectively throughout the entire lifecycle.

• How can I quickly get in touch with your experts?

  Getting in touch with our experts is straightforward. Complete the contact form, and the appropriate team will respond within 5 working days based on your organisation’s needs, project scope, and location.

  For urgent cybersecurity incidents where infrastructure or replacement hardware is required rapidly, enquiries are prioritised and, in many cases, receive a same-day response with rental solutions deployed within 24 hours.

  You can contact us through the website, by phone, or by email, and we’ll ensure your enquiry reaches the right specialist quickly.